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HCP Anywhere User Help

Desktop application cannot connect to the HCP Anywhere system

One of these:

  • Your computer does not have Internet access. Check your Internet connection.
  • Ensure that your proxy settings and the hostname for the HCP Anywhere system are correct. For more information, see Closing the desktop application for Mac, and Configuring the desktop application for Windows.
  • There is an issue with the SSL server certificate for the HCP Anywhere system. See your HCP Anywhere administrator for assistance.
  • The HCP Anywhere system is unavailable due to an upgrade or system recovery. If the problem persists, see your HCP Anywhere administrator for assistance.